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We hosted six community information sessions in Cootamundra on Monday 24 February to explain in detail our plans to ensure we continue to deliver a modern, high quality and sustainable pathology service for Cootamundra.
Thank you to the Cootamundra community members who attended, and for giving us the opportunity to discuss pathology services in Cootamundra.
The information sessions were an opportunity to learn more about the changes in pathology service delivery that are being implemented in Cootamundra and discuss how potential impacts will be managed. Our clinicians also provided a demonstration of the enhanced point of care testing devices that will be used at Cootamundra Hospital to show the benefits and capabilities of the technology.
Registrations are now closed, but you can still submit a question below if you have something you would like to ask NSW Health Pathology and we will respond to you as soon as possible.
Submit a question
If you’re unable to attend a community information session, you can still submit your questions to NSW Health Pathology below.
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Community information sheet
View the community information sheet here
Answering your questions
It’s clear you and the local community care deeply about your local health service and the people who provide those services. The sessions were informative and we are listening to your feedback.
We have provided some answers to some of the questions we’ve been asked:
NSW Health Pathology will continue to support the Cootamundra community with access to high quality timely pathology services. There will be no change to our blood collection service for patients.
The availability of new Point of Care Testing technology means NSW Health Pathology can support more testing closer to the patient. Other routine and non-urgent testing will be transitioned to Young where the laboratory will be expanded with additional working hours.
This also creates the opportunity for more testing to be done locally in Young instead of being sent to Wagga or Sydney laboratories.
Bringing the Cootamundra and Young laboratory teams together provides the opportunity to create a more sustainable service for the future, as well as better career development opportunities for staff, increased roster flexibility and reduced call backs and overtime.
We will be installing newer, more advanced Point of Care Testing technology at Cootamundra Hospital, which means NSW Health Pathology can support more testing closer to the patient. Other routine and non-urgent testing will be transitioned to Young where the laboratory will be expanded with additional working hours.
We will ensure emergency blood products and blood transfusion services remain available locally for emergency responses and services like the emergency department, maternity and surgery.
Antivenom remains available locally. Patients presenting to Cootamundra Hospital with suspected snake bite will be managed within the existing clinical protocol for the treatment in place for towns where there is no on-site laboratory. Urgent testing will be sent via courier. Some patients may require transfer depending on their clinical condition in line with current clinical guidelines, as is the case now. There has been 1 confirmed snake bite in the last 2 years at Cootamundra Hospital.
As is the case now, patients may be transferred depending on clinical circumstances. Where required urgent samples can be sent for testing via courier. Additional courier services will be implemented to transport specimens during the day and after-hours. NSW Health Pathology is also investigating overnight courier arrangements for urgent samples. Protocols are available for the safe management of patients with suspected paracetamol overdose where there is no on-site laboratory.
Chemotherapy patients will still have access to local collections in Cootamundra as they do now. NSW Health Pathology will work with patients to make sure they can be booked ahead of time for their collection and coordinate appropriately with their clinical treatment appointments.
We will be employing more couriers to transport specimens during the day and after-hours. NSW Health Pathology is also investigating an on-call courier arrangement for urgent samples overnight.
NSW Health Pathology will ensure emergency blood products and blood transfusion services remain available locally for emergency responses and services like the emergency department, maternity and surgery.
Where there are planned surgeries, we will cross match patients ahead of time. Where an emergency trauma patient or maternity patient needs urgent blood transfusions, our staff will enact the existing protocol using universal blood transfusion.
Point of Care testing devices are already used by nurses and doctors at Cootamundra Hospital since 2014. We will fully train all Cootamundra healthcare workers in the use of the new devices to be installed.
We demonstrated the technology at the recent information sessions, including the time it takes for staff to prepare the sample and load the test. Most tests will take between 5–15 minutes and can be performed near the patient.
NSW Health Pathology manages the largest accredited Point of Care Testing service in the world and there are more than 100 staff trained already in POCT in the local region.
NSW Health Pathology has invested in technology to support additional processing capacity at Young and this new equipment is in place and staff have been trained. The capacity of the laboratory will be enhanced by bringing the Young and Cootamundra teams together with an extended hours and weekend service. This combined workforce will be double what Young currently has. It currently has 3 full time scientists and we are going to increase it to 7.
The new instrumentation allows for faster and larger volumes of testing on site at Young. For example, Young received brand new chemical pathology analysers last year.
Currently, the majority of samples taken in Cootamundra include tests that require transfer to Sydney or Wagga.
This expansion of services will see the opportunity for more testing undertaken within the local region at the Young laboratory.
We value our dedicated and skilled laboratory staff and all laboratory staff at Cootamundra will be offered positions at Young. NSW Health Pathology is working with each staff member on their individual circumstances and supporting them through the transition. These discussions will continue to inform the development of rosters.
Bringing the Cootamundra and Young laboratory teams together provides the opportunity to create a more sustainable service for the future, as well as better career development opportunities for staff, increased roster flexibility and reduced call backs and overtime.
There is currently no backlog nor delay in critical results. As is occurring now, some highly specialised tests and less critical tests are sent to larger laboratories, which is standard practice for public and private pathology providers, not evidence of overflow or backlog.
Work sent to NSW Health Pathology’s Wagga Wagga lab from Young is generally less time critical, more specialised and considered more appropriate to be done in a larger laboratory. Testing that is even more specialised is sent to Westmead. Consolidating specialised testing helps support staff to maintain the appropriate higher level of training and competency to provide high quality results for patients and referrers.
There is no need for Cootamundra patients to travel to Young Hospital’s Emergency Department for care. Critical testing for Cootamundra patients will continue to be done on-site, with an enhanced suite of Point of Care tests.
Local residents will not experience any change to the care they receive. They will still be able to access pathology collection services in Cootamundra and our laboratory staff will provide high quality, accurate and reliable pathology testing at an expanded laboratory service from Young.
NSW Health Pathology and Murrumbidgee Local Health District are working together to ensure there is no impact on services at Cootamundra Hospital, including emergency, surgery and maternity.
NSWHP manages the largest accredited Point of Care Testing (PoCT) service in Australia, with more than 1080 devices in 190 health services across NSW.
Samples are processed instantly, rather than transported to a lab for testing, delivering accurate results in minutes to inform clinical decision-making and improve patient care and outcomes.
We provide comprehensive training and education to hospital doctors and nurses to ensure staff feel well trained and supported to use the devices.
We will ensure the PoCT technology is suitable for the local Emergency Department and can be moved between floors. We will be holding additional information sessions for Cootamundra Hospital staff to demonstrate the PoCT capabilities and talk through the extensive training and support that will be available to them.
There will always be a minimum of 2 of the most critical PoCT devices on-site so these tests can always be done. If one of the devices breaks down or is damaged, it will be replaced by NSW Health Pathology’s team located in Wagga Wagga. They have devices ready to go to facilities in the case of emergency and we aim to have the devices replaced within 24 hours.
Cootamundra Laboratory has not been recently refurbished and would require extensive building works to ensure it is modern and fit for purpose. Existing laboratory equipment at Cootamundra Laboratory would be transferred to the Young Laboratory or other labs in NSW Health Pathology’s network of services.